Privacy Policy for asiansports.com

Last Updated: October 22, 2026

Welcome to asiansports.com (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, asiansports.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”).

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as newsletters, chat rooms, or comment sections. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Create and manage your account.
  • Deliver targeted advertising, newsletters, and other information regarding promotions and the Site to you.
  • Email you regarding your account or order.
  • Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
  • Generate a personal profile about you to make future visits to the Site more personalized.
  • Monitor and analyze usage and trends to improve your experience with the Site.
  • Notify you of updates to the Site.
  • Request feedback and contact you about your use of the Site.
  • Respond to product and customer service requests.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Tracking Technologies

Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

Website Analytics

We may also partner with selected third-party vendors, such as Google Analytics, to allow tracking technologies and remarketing services on the Site through the use of first-party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Site, determine the popularity of certain content, and better understand online activity.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

7. Options Regarding Your Information

You may at any time review or change the information in your account or terminate your account by:

  • Logging into your account settings and updating your account.
  • Contacting us using the contact information provided below.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with legal requirements.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

9. ASN TV Application

The ASN TV application (“ASN TV”) is an Android-based smart TV app that streams live sports content from Asian Sports Network. When you use ASN TV, we may collect the following information:

Device Pairing

If you choose to sign in, ASN TV generates a device pairing code and sends it to asiansports.com to link your TV to your ASN account. A device token is stored locally on your TV (in app storage) and sent to our servers to verify your membership status. This token is tied to your asiansports.com account and is removed when you sign out or uninstall the app.

Crash and Performance Data

ASN TV uses Google Firebase Crashlytics to collect crash reports, device model, Android OS version, and network performance data (estimated stream bandwidth). This data is used solely to diagnose issues and improve app stability. It is not sold or shared with third parties outside of Google Firebase. Firebase’s privacy policy is available at https://firebase.google.com/support/privacy.

Schedule Data

ASN TV fetches the live event schedule from tv.asiansports.com. No personal data is transmitted in this request.

What We Do Not Collect in ASN TV

ASN TV does not collect your location, contacts, microphone input, camera footage, photos, or payment information. All purchases and subscriptions are managed on asiansports.com, not within the app.

Deleting Your Data

To remove your device pairing, sign out within the app or contact us at [email protected]. To delete your ASN account and all associated data, please contact us using the details in Section 11 below.

10. GlassWall and Google/YouTube Data

GlassWall (glasswall.asiansports.com) is the court streaming service run by Asian Sports Network. It films padel and other sports courts, adds live scores, and streams the video live. This section explains how GlassWall handles data from your Google account and YouTube channel if you choose to stream your booking to your own YouTube channel. Connecting YouTube is optional. If you connect, the Google consent screen shows the app name “Asian Sports Login”. This section applies to Google user data in place of any more general wording elsewhere in this policy, including the references to advertising and personal profiles in Section 2.

Which Google permission we request, and why

GlassWall requests one Google OAuth scope: https://www.googleapis.com/auth/youtube.force-ssl (shown by Google as “See, edit, and permanently delete your YouTube videos, ratings, comments and captions”). YouTube requires this scope to create, start and end live broadcasts on a channel. GlassWall uses it only to create, start and end live broadcasts on your own YouTube channel for the court you booked. It requests no other scope.

What data is accessed

  • Your YouTube channel ID and channel name, to show which channel you connected.
  • Details of the live stream (stream key) and live broadcast that GlassWall creates for your booking: title, description, privacy setting, start and end time, and status.

Nothing else is read. GlassWall does not read, change or delete your other videos, comments, ratings, captions, playlists or subscriptions.

How tokens are stored, kept and deleted

  • Storage and security: your YouTube refresh token is stored encrypted at rest on servers we operate, is used only by GlassWall, and is accessible only to the staff who run the service. Short-lived access tokens are kept in memory only. All traffic uses HTTPS.
  • Retention: we keep the token only while your channel stays connected. If you do not use a connected channel for 6 months, we delete the token automatically.
  • Disconnect YouTube: the “Disconnect YouTube” button on your GlassWall account page revokes the token with Google and deletes the stored token, channel ID and channel name straight away.
  • Revoke from Google: you can also remove access at any time at myaccount.google.com/permissions. GlassWall then stops working with your channel and we delete the stored token the next time we find it no longer works, and in any case within 30 days.
  • Broadcasts that already went live stay on your channel because they belong to you. You can delete them in YouTube Studio.

How we use and share Google data

We do not sell Google or YouTube data. We do not use it for advertising or to build user profiles. We do not share it with anyone except as needed to run the feature you asked for, to comply with the law, or as part of a merger or sale of the business with notice to you. We do not use it to develop, improve or train artificial intelligence or machine learning models.

Asian Sports Network’s use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

GlassWall uses YouTube API Services. By connecting your channel you also agree to the YouTube Terms of Service. Google’s handling of your data is described in the Google Privacy Policy. More about the service is at glasswall.asiansports.com/about.

11. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Email: [email protected]

Office Locations:

Jakarta PT ASIAN SPORTS NETWORK Menara Batavia, Jl. K.H. Mas Mansyur No.Kav. 126, Desa/Kelurahan Karet Tengsin, Kec. Tanah Abang, Kota Adm. Jakarta Pusat, Provinsi DKI Jakarta, Indonesia

Bali PT ASIAN SPORTS NETWORK Jalan Tukad Semanik No. 61A, Serangan Kec. Denpasar Selatan Bali, Indonesia

Singapore ASIAN SPORTS NETWORK PTE. LTD. 160 Robinson Road, #14-04 Singapore Business Federation Center Singapore (068914)